Privacy policy

Charming Care General Incorporated Association (hereinafter referred to as the "Company") provides the following information regarding the handling of user information, including personal information about users, in the services provided by the Company (hereinafter referred to as the "Service"). We have established a privacy policy (hereinafter referred to as "this policy") as follows.

1.User information to be collected and collection method

In this policy, "user information" refers to information related to user identification, action history on communication services, and other information generated or accumulated in connection with the user or the user's terminal, and is based on this policy. shall mean what we collect.

The user information we collect through this service is as follows, depending on the collection method.

(1) Information provided by users

The information that users provide in order to use this service or through the use of this service is as follows.

・Information related to profile such as name, date of birth, gender, occupation, etc.

・Information regarding contact information such as email address, phone number, address, etc.

・Information regarding payment methods such as credit card information, bank account information, electronic money information, etc.

・Still image information including the user's portrait

・Information entered or submitted by users through input forms or other methods specified by our company

(2)Information provided by other services when users allow collaboration with other services when using this service.

If the user allows collaboration with other services such as social networking services when using this service, the following information will be collected from the external service based on the consent given at the time of permission: I will.

・ID used by the user in the relevant external service

・Other information that the user has authorized to be disclosed to the partner service based on the privacy settings of the external service.

(3) Information collected by our company when users use this service

We may collect information regarding access status to this service and how it is used. This includes the following information:

・Referrer

・IP address

・Information about server access logs

・Cookies, ADID, IDFA and other identifiers

(4) Information collected by our company based on individual user consent

We will collect the following information from the terminal you are using if you individually consent using the method specified in 3-1.

・Location information

2.Purpose of use

The specific purposes of use of user information related to the provision of this service are as follows.

(1) To provide, maintain, protect, and improve the Service, such as accepting registrations related to the Service, verifying identity, user authentication, recording user settings, and calculating payment of usage fees.

(2) To measure user traffic and behavior

(3)To distribute, display, and measure the effectiveness of advertisements.

(4) To provide information regarding this service and respond to inquiries, etc.

(5) To respond to acts that violate our terms, policies, etc. (hereinafter referred to as "Terms, etc.") regarding this service.

(6) To notify you of changes to the terms of service, etc.

(7) To provide information about non-profit research and awareness activities conducted through other services operated by our organization (limited to cases where personal information obtained by us is used within services of the same legal entity).

3. Method of notification/publication or obtaining consent, method of requesting discontinuation of use

3-1 We will obtain the user's consent before collecting the following user information.

・Location information

3-2Users can request the suspension of collection or use of all or part of user information by configuring the specified settings of the service.In this case, we will promptly suspend its use in accordance with our regulations.Please note that depending on the item of user information, the collection or use of that information is a prerequisite for the service, so we will stop collecting or using it only if you withdraw from the service using the prescribed method.

4. External transmission, third party provision, information collection module

4-1 In this service, the following partners may store cookies on users' devices and use these to accumulate and use user information.

(1)Partners

(2)Privacy policy URL of the above partner

(3) Opt-out (invalidation) URL of the above partner

4-2 This service incorporates the following information collection modules.In line with this, we will provide user information to information collection module providers (including those located outside of Japan) as follows.

(1) Name of information collection module

(2) Information gathering module provider

(3) Items of user information provided

(4)Means and methods of provision

(5) Purpose of use by the above provider

(6) Whether or not the above provider provides information to a third party.

(7)URL of the privacy policy of the above provider

5. Third party provision

Among user information, our company will not provide personal information to third parties (including those located outside of Japan) without the user's prior consent.However, this does not apply when providing personal information to a third party (including a person located outside of Japan) for the following reasons:

(1) When our company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.

(2) When personal information is provided due to business succession due to merger or other reasons

(3) When personal information is provided to a partner or information collection module provider in accordance with the provisions of Section 4.

(4) In cases where it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, and with the consent of the user, we may be able to carry out the affairs. If there is a risk of interference

(5) In other cases permitted by the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and other laws and regulations.

6.Joint use

Our company will jointly use users' personal information as follows.

(1) Items of personal information to be jointly used

(2) Scope of joint users

(3) Purpose of use by joint users

(4) Name or name of the person responsible for the management of personal information

7. Disclosure of personal information

When a user requests disclosure of personal information based on the provisions of the Personal Information Protection Law, the Company shall disclose personal information to the user without delay after confirming that the request is from the user.(If the personal information does not exist, we will notify you to that effect.)However, this does not apply if the Company is not obligated to disclose pursuant to the Personal Information Protection Act or other laws and regulations.

8.Correction and suspension of use of personal information, etc.

8-1 Our company receives from users,

(1) If personal information is requested to be corrected based on the provisions of the Personal Information Protection Law because it is not true,

(2) Discontinuing the use of the information based on the provisions of the Personal Information Protection Act due to the reason that the information is being used beyond the scope of the purpose of use announced in advance, or because it has been collected by deception or other illegal means. if asked

After confirming that the request is from the user himself/herself, we will conduct the necessary investigation without delay, and based on the results, we will correct the contents of the personal information or suspend its use, and notify the user to that effect.If we decide not to make corrections or suspend use, we will notify users to that effect.

8-2 Our company receives from users,

If a user requests deletion of their personal information

If our company determines that it is necessary to respond to the request

After confirming that the request is from the user himself/herself, we will erase the personal information and notify the user to that effect.

8-3 If the Company is not obligated to make corrections or suspend use pursuant to the Personal Information Protection Act or other laws and regulations, the provisions of 8-1 and 8-2 do not apply.

9.Contact information

For opinions, questions, complaints, and other inquiries regarding the handling of user information, please contact the contact point below.

Address: 1-4-102 Shinmachi, Ikeda City, Osaka 563-0050　Charming Care  Association

Person responsible for handling personal information:Mizuho Ishijima

Contact: 072-735-7035

10. Privacy policy change procedure

We will change this policy as necessary.However, if we make changes to the policy that require consent from users by law, the changed policy will only apply to users who have consented to the change in the manner prescribed by our company.In addition, if we change this policy, we will notify users of the implementation date and content of the changed policy by displaying it on the website or other appropriate means.

[Established on December 1, 2019][Revised on April 1, 2021]